MAKKAH: An expert on huge gatherings stated the Kingdom had perfected crowd management by controlling the yearly pilgrimage.
Hajj workers try to make pilgrimage easier and safer.
Crowd management expert Akram Jan said the Kingdom’s practitioners are leading the way in implementing worldwide best practices.
He said: “The people in charge of the crowd management system during the Hajj seasons, especially in the last decade, have become accustomed to receiving and dealing with millions of pilgrims — according to mathematical calculations and fluidity in mobility — on which organizational plans are developed every year.”
He said that continuous organizational plans to improve and raise the level of service had been developed by using existing infrastructure as much as possible, in addition to building a basic database for planning and identifying the public transport situation in Makkah.
Jan added that Saudi Arabia had become a pioneer in organizing crowds, managing to provide the best services and facilities while ensuring a smooth flow of movement in the space around the Kaaba.
He stated that there were specialized methods for analyzing large groups of people. These approaches are utilized for arranging huge events in Europe and calculating with a high degree of precision, which enables observers and analysts to make predictions on the number of attendees.
More than four hundred qualified field employees have been assigned to the responsibility of organizing the admission, exit, and movement of pilgrims and tourists inside the Grand Mosque by those at the General Presidency for the Affairs of the Grand Mosque and the Prophet’s Mosque who are in charge of crowd management and the organization of crowds. These individuals are responsible for grouping and crowd control.
Osama bin Mansour Al-Hujaili, the undersecretary-general for grouping and crowds management, stated to Arab News that the system at the Grand Mosque worked effectively to organize the movement of worshippers and pilgrims in accordance with grouping field plans.
He stated that personnel were eager to prevent crowding in prayer areas and guided worshippers to other spots in order to ensure better organization. He claimed that this was done to ensure that better organization was maintained.
In addition to this, he stated that “the employees of the agency are always implementing qualitative programs and initiatives to harness them and develop the best solutions for pilgrims’ grouping.”
According to Al-Hujaili, there were frequent meetings as well as panel discussions that were held to discuss the latest breakthroughs in spatial guiding for crowds. Several investigations were carried out, and recommendations and processes for determining pathways and prayer areas in accordance with operational plans were also produced.